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Terms and Conditions


GasPart are committed to offering our customers a positive shopping experience in a safe and secure environment. Our terms and conditions are here to make you aware that your privacy or private data will never be shared, our site is safe and your consumer rights are protected.

Copyright

All the content provided on this site is the property of World Wide Web Limited or its suppliers and protected by U.K. and International Copyright Law as is the software used in the publication of this website. Any use, except for the purposes of online procurement and information gathering, is strictly prohibited.

Use of website

This website or any portion of this website may not be reproduced, duplicated, copied, sold, resold or otherwise exploited for any commercial purpose without the prior written consent of World Wide Web Limited. It is not permitted to create any link to or from this website without prior written agreement.

Terms of contract

Whenever you use the website to order a product, our terms and conditions and privacy policy will apply to your use of the website. By ordering a product through the website, you shall be deemed also to have read, understood and agreed to all of these texts. Once the order is placed you will receive confirmation in the form of an email and at this time we enter into a contract with you.

Products and services

We take all reasonable precautions to ensure that prices quoted on the website are correct and that all products are described correctly. When ordering products please note that: All prices are displayed in pounds sterling exclusive of VAT and postage unless expressly indicated otherwise.

Manufacturers names are used for reference only. Products listed as a genuine part are supplied from the manufacturer and generic parts are listed as compatible with the manufacturer's finished model number.
Published product details, specifications and suitability information is the best available at the time. GasPart shall not be held responsible for the accuracy of any advice given regarding the suitability (or otherwise) of any part/s required for the repair of an appliance.
Gaspart cannot be held liable for any damage caused by the fitting of a spare part.
Please ensure that you have read your warranty conditions before attempting to install a part or otherwise repair your appliance. GasPart cannot be held responsible if the appliance is damaged or your warranty is voided. Some manufacturer guarantees may be on condition that you use a qualified technician. Also check whether your appliance is still protected under a manufacturers warranty.
Orders will only be accepted if there are no material errors in the description of the goods or their prices as advertised on this website. Despite our efforts, a small number of products displayed may be wrongly priced. If a product’s correct price is lower than our stated price, we will charge the lower amount. If a product's correct price is higher than our stated price, we will, at our discretion, either contact you for instructions before dispatch or cancel your order and notify you of such cancellation. All items are subject to availability. We will inform you as soon as possible if the products you have ordered are not available or are no longer available from the manufacturer. If there is an alternative available part we will advise.

Availability and delivery

All items are subject to availability. We will inform you as soon as possible if the products you have ordered are not available or are no longer available from the manufacturer. If there is an alternative available part we will advise. GasPart has no liability to you for any delay in the delivery of any product ordered. We will do our best to get all orders despatched as quickly as possible. You have the right to cancel delayed orders at any time and get a refund. If you order a part that is not in stock and that has to be specifically ordered from a manufacturer and you then choose to cancel that order and we cannot in turn cancel that order without a re-stocking or cancellation charge being applied, this charge may be passed on to you providing it is fair and reasonable. Only items that are classed as in stock are eligible for next day delivery. Next day delivery is only available to orders placed before a specific cut off time. This time is deemed as 4.00pm on any working day. Outside of this time, weekends or bank holidays orders will be despatched the next working day. For the bulk of order we will use DPD, UPS or Royal Mail to deliver orders. In most cases you will need to sign for delivery. If no one is available at a residential or other address at the time of delivery, a note will be left to advise whether your order has been left in a safe place e.g. with a neighbour, or returned to the depot. Next day delivery is only available to UK destinations, although some postcodes may be excluded. For a list of these postcodes please contact us by email, telephone or by post.

Cancellations

Orders can be cancelled at any time before they are despatched. If the order has already been despatched please follow our returns policy.

Returns

You have the right to cancel and return your goods within 30 days from the date of delivery / collection. Please contact us by telephone, email or writing with your intention to do this. You must return your goods within 14 days of our acceptance and adhere to the following conditions: If you have ordered the wrong part(s) or no longer require them, they must be in perfect, re-saleable condition and include all original packaging. You must not write anything on the item, packaging or any instructions contained with it. If sealed packages have been opened on electronic goods (eg printed circuit boards) or parts have been fitted we are unable to offer a refund. If you order a part that is not in stock and that has to be specifically ordered from a manufacturer and you then choose to cancel that order and we cannot in turn cancel that order without a re-stocking or cancellation charge being applied, this charge may be passed on to you providing it is fair and reasonable. This does not effect your right to return the part(s). Costs of returning the part(s) must be met by you and we advise you obtain proof of postage in case items are lost in post. On receipt of the returned part(s) we will refund you within 5 working days and will usually use the same form of payment used to make the initial purchase.

Faulty goods

In the event that a product becomes faulty within 12 months after date of delivery we will exchange the product or provide you with a full refund together with any applicable delivery charges. To return faulty items please contact us by telephone, email or writing with your intention to do this and we will advise you. Failure to meet these conditions may result in your return not qualifying for a refund or replacement. We reserve the right to inspect all returned products prior to agreeing to any part-refund, full refund or product exchange. On occasion we may need to return the parts to the manufacturer and will follow their advice and recommendations

Liability

Nothing in these General Terms and Conditions of Sale shall limit our liability for personal injury or death caused by our negligence or for any other liability the exclusion of which is not permitted by applicable law.

Further Information

We operate a system to ensure that all customer feedback is dealt with fairly and consistently, and is properly recorded. We also welcome any suggestions that you may have on ways we may improve our service.

Cookie Information

This website uses Google Analytics, a web analytics service provided by Google, Inc. ('Google'). Google Analytics uses 'cookies', which are text files placed on your computer, to help the web team analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Cookies do not contain any personal information about you and cannot be used to identify an individual user.

 

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