We are open for business as usual during lockdown. Check delivery page for more info

FAQ

What manufacturers parts do you supply?


We stock a wide range of gas spares from the leading names in the industry including Ideal, Baxi, Glowworm, Worcester and Potterton to name but a few and only supply manufacturers genuine replacement parts.

When will I receive my order?


Where products are in stock we normally despatch the item on the day on which you place your order or the following working day. Otherwise we show our best estimate of how many working days we expect before we can despatch the product. If for any reason we are not able to get your items despatched within the estimated time, we will email you to let you know.

Do you only sell boiler spares?


We specialise in service and repair parts for all domestic and commercial boiler spares. We can also source other spare parts. Please phone or email us with your requirements.

Do you only sell the parts listed on the site?


We have picked the most popular boilers, however we are able to supply many others, call or email us with your requirements. We are also constantly updating the site.

How do I know I am ordering the correct part?


We have made the site as easy as possible to use. If for any reason your need any clarification or check the correct parts are being ordered please contact us and we will be happy to check.

Do I need an account to buy?


No, we accept all major credit and debit cards and PayPal.

Do you only sell genuine manufacturers parts?


Yes, you can be assured we only sell genuine manufacturers replacement parts.

Do you have a minimum order value?


No, you may purchase any item you require in any quantity.

I have ordered the wrong part, can I return it?


We have a hassle free 30 day returns policy

If you require any further information please do not hesitate to contact us.

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